Jammed

Jammed phone lines, missed and unauthorized payments: Grads frustrated with student loan centre

Unauthorized bank withdrawals. Statements showing missed payments. No answers about repayment assistance. And long wait times — if anyone answers at all — on the National Student Loans Service Centre phone line. These are just some of the frustrations of former students who are upset with Ottawa.Post-secondary graduates have turned to social media to voice their frustrations over problems with…

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