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Breaking Free of the Cult of Productivity

March 22, 2022 Madeleine Dore, an author and podcast host, offers a cure for “productivity guilt.” That’s the cycle of dejection she says many of us suffer from when we never reach the end of our lengthy to-do lists (even with modern technology to make us more efficient). Instead of trying to optimize our time,…

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Research: How Employee Experience Impacts Your Bottom Line

Executives might be more accustomed to seeing business cases and ROI calculations from marketing and sales teams, but they should start empowering talent departments to make their own case. Why? Because customer-facing employees and revenue are strongly linked, the authors find. In their research, stores whose customer-facing employee base was more tenured, had more experience…

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How Etsy Found Its Purpose and Crafted a Turnaround

March 22, 2022 Etsy, the online seller of handmade goods, was founded in 2005 as an alternative to companies that sold mass-manufactured products. The company grew substantially but remained unprofitable under the leadership of two early CEOs. Ten years later, Etsy went public and was forced into a new arena, where it was beholden to…

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Everton: Frank Lampard may regret criticism of squad

Former Derby and Chelsea boss Lampard took over at Everton in JanuaryEverton manager Frank Lampard may regret criticising his struggling squad and questioning their courage, says Premier League-winning striker Chris Sutton. Lampard questioned whether his players have the right mentality after they were beaten 4-0 at Crystal Palace in the FA Cup quarter-finals. “He has…

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FA Cup: Chelsea set to have full support at Wembley semi-final

Romelu Lukaku celebrates Chelsea’s opening goal in their FA Cup quarter-final win with Mason MountChelsea can now expect to have full support at their FA Cup semi-final against Crystal Palace at Wembley. The Football Association (FA) says there have been talks with the government on amendments to the club’s operating licence. It would allow tickets…

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Chelsea: Centricus bid to buy club intends to ‘maintain existing management’

Thomas Tuchel celebrates Chelsea’s victory against Lille OSCGlobal investment firm Centricus is funding another British bid to buy Chelsea, saying it wants to “maintain and support existing management”. The Premier League club was put up for sale by Russian owner Roman Abramovich before he was sanctioned following his country’s invasion of Ukraine. This latest bid,…

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