Latest

The Science of Choking Under Pressure

Nobody is immune from choking in a big moment. Maybe you lost your voice or your ability to think straight when speaking with an important client, manager, or audience. To help prevent “the choke” at work, we can apply learnings form the world of sports to the world of management. Like an athlete ready for…

Read more

8 Reasons Why Health Care Providers Should Offer Telehealth Visits

The Covid-19 pandemic has been an eye-opener for what really matters in both our personal and professional lives. Healthcare providers especially have faced new challenges, such as balancing best-practice patient care and reworking guidelines to protect and support their personnel. These challenges gave telehealth—the digital distribution of health-related information and services—a chance to grab the…

Read more

How One Airline Is Using AR to Improve Operations

This article describes an experiment under way at China Southern Airlines that is weaving augmented reality, artificial intelligence, cloud computing, the Internet of Things, and 5G connectivity into a single network that is being used to extend human capacities, enhance safety, and improve performance. Technologies sometimes take a surprisingly long time to catch on, despite…

Read more

3 Ways to Boost Retention Through Professional Development

People’s lives and priorities are changing in dramatic ways before our very eyes. While increasing compensation, promoting from within, offering flexible schedules, and making remote work easier are always good talent strategies, there’s one lever leaders can pull that’s highly accessible, doesn’t have to be expensive, and gives employees something they really want: on-the-job professional…

Read more

How the Metaverse Could Change Work

The workplace of the 2020s already looks vastly different from what we could have imagined just a couple of years ago. Now, the metaverse promises to bring new levels of social connectedness, mobility, and collaboration to a world of virtual work.  The metaverse is poised to reshape the world of work in at least four…

Read more

Onboarding Can Make or Break a New Hire’s Experience

Poor onboarding can leave your employees with lower confidence in their new roles, worsened levels of engagement, and an increased risk of jumping ship when they see a new, more exciting position elsewhere. On the other hand, companies that implement a formal onboarding program could see 50% greater employee retention among new recruits and 62%…

Read more

Do Your Marketing Metrics Show You the Full Picture?

To provide a full view of marketing’s impact, the authors suggest creating a marketing road map that illustrates: the efficiency and effectiveness of marketing campaigns, the role of marketing programs in driving sales and satisfaction, the value of the brand and capabilities, and the impact of marketing-related activities in other functions. Metrics matter. They establish…

Read more

Stop Framing Wellness Programs Around Self-Care

Most workplace wellness programs focus on individual perks. But is this focus really working — particularly after the disconnect of the past two-plus years of the pandemic? The authors argue that self-care is no longer enough; instead, leaders should focus on team members taking care of each other. This requires a new approach to managing stress…

Read more

Abbott recalls infant formula in Canada as outbreak investigation continues

Abbott is recalling certain powdered infant formula products from the marketplace in Canada because of possible Cronobacter sakazakii and Salmonella contamination. This recall was triggered by a recall initiated in the U.S. Abbott is recalling these products after four consumer complaints in the U.S. related to Cronobacter sakazakii or Salmonella Newport infections in infants who…

Read more