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Business

  • SMARTPHONES ABLE to take advantage of zippy fifth-generation (5G) mobile telephony have graced American pockets since 2019. Samsung launched its first 5G-enabled device in April that year. Apple followed suit in late 2020 with its long-awaited 5G iPhone. Until now, however, actual 5G coverage in America has been limited. The country’s three biggest carriers, AT&T,…

  • AS VIOLINS PLAY mournfully, Jon Stewart, an American comic, makes a mock-emotional appeal to viewers. “Every year thousands of hours of high-quality content go unwatched,” he says seriously. “Because good, hard-working people… don’t know how to find Apple TV+.”Listen to this story. Enjoy more audio and podcasts on iOS or Android.Your browser does not support…

  • Stress and exhaustion are big factorsRESTAURANT AND hotel bosses have had a tough year. Some 700,000 hospitality workers threw in the towel on average each month in the past year. Bars, cafés and eateries are 1.3m workers short relative to the 16.9m employed before covid-19. On January 4th the Bureau of Labour Statistics reported that…

  • As disturbing world events continue to unfold, it’s understandable that your team’s minds are elsewhere. As a manager, what can you do to support your team right now? How do you balance the need for compassion with the need to still get work done? The author offers recommendations for how to manage through uncertain times.…

  • Companies often have difficulty talking with customers about prices, because price is often an obstacle to a sale. That leads some companies to use pricing tricks that conceal the true cost or otherwise mislead customers. That’s a mistake. This article offers guidelines companies should follow as they rethink pricing strategies, particularly in a time of…

  • Investing in sustainable funds that prioritize ESG goals is supposed to help improve the environmental and social sustainability of business practices. Unfortunately, close analysis suggests that it’s not only not making much difference to companies’ actual ESG performance, it may actually be directing capital into poor business performers. As of December 2021, assets under management at…

  • For the past few years, we’ve been experiencing collective trauma. But trauma is not new in our organizations, and it’s not going away, either. Estimates are that six in 10 men and five in 10 women experience at least one trauma, and approximately 6% of the population will experience PTSD at some point in their lives.…

  • IN THE EARLY 1970s a handful of former employees at IBM, then the world’s biggest computer-maker, spent weeks pulling double shifts. During the day they quizzed the workers at a nylon plant in southern Germany about what exactly made their factory tick. At night they painstakingly turned this knowledge into code and tested it. The…

  • The reality show’s popularity in India may reflect a growing fondness for free enterpriseSPEAK TO THE bankers and industrialists at the top of India’s economic pyramid and you hear a common refrain. All Indians, they contend, are at heart socialists—themselves included. The popularity of the Indian version of “Shark Tank”, a TV celebration of capitalism…

  • Video-conferencing and the selfie culture are behind the crazeCOSMETIC PROCEDURES used to be the preserve of middle-aged women and often involved surgery. Today they are increasingly sought by girls who want the photoshopped faces of their favourite social-media influencer, and by a growing number of men wishing for fewer wrinkles, fuller lips and sharper jawlines.…