FOR THE uninitiated, which includes your columnist, there are two things to know about video gaming. The first is that some things never change. For all the virtual worlds they can create, gamers, a mostly male bunch, like nothing better than to blow their on-screen opponents to smithereens. The second is that everything else is…
Much of the research into non-verbal communication is now redundantCOMMUNICATION IS AN essential part of leadership. And body language is an essential part of communication. On these slim pillars rests a mini-industry of research and advice into how executives can influence, encourage and ascend without needing to say a word. The pandemic has made much…
Developers have ploughed mountains of money into the snow business. Will it melt away?IN MUCH OF the world the business of running ski slopes has, like most of tourism, been crippled by lockdowns and travel restrictions. China is no exception. Visits to Chinese ski areas slumped by 38% in 2020—steeper than a global decline of…
Many commercial and private holdings are rented out by individuals who live abroad or have shifted to new places. Around 30% of…
Researchers studying bias in the architecture industry found that it plays out similarly to other industries they’ve studied, including law, science, and engineering. They found that only a quarter of white male architects, but more than half of women of color, reported they had to prove themselves more than their colleagues. Fewer than one in five…
When it comes to hybrid work cultures, even leaders who are committed to having an inclusive organization struggle to put the right policies and procedures in place. Rather than trying to get it “right,” leaders need to manage three tensions: allowing employees to work when and where they want vs. expecting constant availability; employees feeling…
February 01, 2022 Looking at business news and stock market coverage over the past decade (including a few HBR articles), you’d think that just about every traditional, old-economy company has fallen prey — or will soon — to tech-focused competitors. But London Business School’s Julian Birkinshaw says that story of disruption and destruction is overblown. His…
Long the elusive objective of virtually every B2B commercial team, the time for sales and marketing “integration,” has passed. Instead, the most progressive B2B commercial organizations are completely reconfiguring commercial operations to better address today’s deep misalignment between how suppliers sell and how buyers buy. Most B2B sales and marketing teams typically function in a…
Business schools have much to contribute to the fight against climate change. They are experts in organizational transformation, performance measurement, operations, marketing, leadership, and governance. A group of eight business schools has come together to find ways in which business schools can collaborate to forge a community of responsible and educated business leaders. Along with…
“SOUTH OF THE Huai river few geese can be seen through the rain and snow.” In classical Chinese this verse is a breakthrough—not in literature but in computing power. The line, composed by an artificial intelligence (AI) language model called Wu Dao 2.0, is indistinguishable in metre and tone from ancient poetry. The lab that…