Business

Hiroshi Watanabe/Getty Images In these difficult times, we’ve made a number of our coronavirus articles free for all readers. To get all of HBR’s content delivered to your inbox, sign up for the Daily Alert newsletter. Digital technology is at the center of today’s economic development debate due to its wide use during the Covid-19…

jayk7/Getty Images Most organizations can cope with straightforward bad news, and so can most people. We absorb the shock, and move on. But what happens when we don’t know how bad the news actually is? When it comes to crises, the news companies must deliver is often potential bad news. How should a technology company…

HBR Staff/Artem Hvozdkov/Getty Images “Rebecca, I need more gravitas,” Andreas said to me at the start of our first coaching session, “but I want to be myself. I don’t want to pretend to be someone else.” As an organizational psychologist at the London School of Economics, teaching leadership development in executive education programs and coaching…

Just a few months ago, the interplay between work, workforce, and workplace was well-established: Workers generally came together as a workforce in the workplace to get their work done. Then they went home. Most systems—IT, management, HR—were set up to function in that paradigm. Remote work arrangements were often short-term or “exceptions” and often discouraged.…

HBR Staff/t_kimura/Getty Images Most companies recognize that aggressive adoption of digital technologies is increasingly critical to being competitive. Our research shows that the top 10% of early adopters of digital technologies have grown at twice the rate of the bottom 25%, and that they are using cloud systems — not legacy systems — to enable…

HBR Staff/RobertoDavid/Getty Images/National Archives/Tuskegee Syphilis Study Scientists often consider their work and their institutions unbiased. After all, scientists rely on a rigorous set of experiments to test hypotheses and arrive at conclusions that inform what the rest of us know to be facts in the world. And yet history demonstrates how scientific practices have been…

During the current SARS-CoV-2 pandemic, we have seen jurisdictions across the globe adopt different approaches to identifying, treating and containing the outbreak. While the pandemic is clearly not yet over, we are at a point where we can critically evaluate our responses to this healthcare crisis and draw some important conclusions. Without question, our collective…

September 22, 2020 Bruce Tulgan, founder of the management training firm RainmakerThinking, says that the key to career success isn’t only embracing opportunities; it’s also declining projects, tasks, and requests for help so you create time for the most value-added work. He explains how to evaluate each ask, determine which you should prioritize, and deliver…

gremlin/Getty Images When it comes to embracing digital solutions to engage customers, many industrial businesses have lagged behind consumer-facing enterprises. There are a variety of reasons for this gap, but what we often hear is that industrial customers simply aren’t ready for digital engagement. However, based on a large body of L.E.K. research, we beg…