Business

Western firms’ thorny Russian dilemmas

“ONE SHOULD not condemn companies that decide to stay in Russia as financiers of Putin’s war,” says Michael Harms, head of Germany’s Eastern Business Association, a lobby group. As long as they don’t violate Western sanctions it should be up to them whether they stay in Russia or leave. Metro and Globus, two big German…

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The Essentials: Retaining Talent

April 04, 2022 Every manager worries at some point that their best employees are eyeing the door. What can you do to convince your team members to stay? How do you assess whether they’re engaged? What actions can you take and conversations can you have to head off thoughts of leaving? And when a valuable…

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Four Practices Your Organization May Need to Lead Its AI Transformation

Four Practices Your Organization May Need to Lead Its AI Transformation Even as the pandemic has accelerated transformation in many aspects of business, artificial intelligence (AI) has advanced over the past two years with notable speed. As more leaders recognize and rely on AI’s utility in uncovering and scaling data-driven insights and freeing their workforce…

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Where We Go Wrong with Collaboration

Our beliefs about how we feel we need to “show up” for others can lead to extreme collaborative overload and burnout. For example, a desire to help others can lead us to jump into a project or debate without being asked. A need for status can prod us to drive collaborations back to ourselves. And…

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Your Loyalty Program Might Be Losing You Money

From Amazon Prime to Panera Bread’s Unlimited Sip Club, loyalty programs have become commonplace in a wide variety of industries. However, despite their popularity, it’s not always clear whether these programs are actually profitable. The authors analyzed data from 24,000 customers at a large Asian retailer to explore the various factors that can drive a…

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Is this the beginning of the end of China’s techlash?

The Communist Party softens its fiery rhetoric towards the tech industryTHE CHINESE COMMUNIST PARTY has exhibited a high tolerance for the excruciating pain felt by investors in China’s biggest technology companies. The firms’ sins ranged from throttling smaller competitors and mistreating workers to hooking young minds on video games. After forcing Didi Global to delist…

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Russia’s war is creating corporate winners and losers

MOST MULTINATIONAL companies can live without Russian customers. Living without Russian commodities would be much harder. On March 15th the European Commission announced new economic constraints on Russia, including a ban on exports of European luxury items and cars—the definition of an essential good is, after all, in the eye of the oligarch. But the…

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Banks and firms face a mammoth sanctions-compliance challenge

Russian deviousness makes it more daunting stillWITH UNPRECEDENTED sanctions come unprecedented compliance challenges. Western banks and companies hoping to navigate the morass are, at least, getting some help from the Office of Financial Assets Control (OFAC), which oversees most American measures. It has published answers to 62 “frequently asked questions” about those against Russia. But…

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Why the WeWork fiasco makes for compelling TV

“WeCrashed” turns a corporate tale into a popcultural eventSURFING BETWEEN team-building exercises. Tequila shots in meetings and pot on private jets. Barefoot strolls around New York. Adam Neumann’s quirks have been familiar to readers of newspapers’ business pages since 2019, when WeWork, the workspace provider with tech aspirations that he co-founded, reached a private valuation…

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Why loafing can be work

THE FAMILIAR exerts a powerful subliminal appeal. The “name-letter effect” refers to the subconscious bias that people have for the letters in their own name, and for their own initials in particular. They are more likely to choose careers, partners and brands that start with their initials (Joe becomes a joiner, marries Judy and loves…

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