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Huge numbers of patients are harmed in U.S. hospital by safety errors. Their numbers could be greatly reduced by taking four actions: Make patient safety a top priority in hospitals’ practices and cultures, establish a National Patient Safety Board, create a national patient and staff reporting mechanism, and turn on EHRs machine learning systems that…

Research has shown that toxic cultures are extremely costly for companies, and toxic culture was the single biggest predictor of attrition during the first six months of the Great Resignation. “Toxic rock stars,” or bullies who evade consequences because they deliver results, can ruin the workplace experience for most employees, but they’re particularly harmful to…

April 20, 2022 What is the metaverse, how will we use it and why might the financial innovations of Web3 and blockchain technology be crucial to its success? Citi’s Ronit Ghose, one of the world’s foremost analysts of technology’s influence on financial innovation, returns to the podcast to discuss how money will function in the…

April 19, 2022 Deborah Ancona, a professor at MIT Sloan School of Management, and Dennis Perkins, CEO of The Syncretics Group, have researched how family dynamics play out in the workplace. They say people often revert to childhood patterns at work. By applying a concept from psychology known as family systems theory, managers and leaders…

The conventional wisdom around AI has been that while computers have the edge over humans when it comes to data-driven decision making, it can’t compete on qualitative tasks. That, however, is changing. Natural language processing (NLP) tools have advanced rapidly and can help with writing, coding, and discipline-specific reasoning. Companies that want to make use…

Failing to set boundaries early on in a new job is not only exhausting, but it also traps you into high expectations that you need to continually live up to, which can be demoralizing and unsustainable. The author offers strategies on how to set healthy limits in the first days of a new job so…

The pandemic heightened awareness of the promise of virtual care but realizing it is proving challenging. A framework developed by the University of Texas MD Anderson Cancer Center and Texas A&M University’s Mays Business School can help. It prioritizes the needs of both patients and caregivers. Covid-19 has sped the adoption of virtual care, or…

April 19, 2022 From 1997 to 2012, Scott Tucker built a nationwide network of payday lending businesses, becoming a pioneer in online lending along the way. Many of his borrowers could not access credit from commercial banks and depended on payday loans as a financial lifeline to cope with emergency expenses. But in 2012 federal…

April 18, 2022 Having a healthy, mutually beneficial relationship with your boss doesn’t require accommodating their every quirk, demand, and weakness. There are respectful, constructive ways to meet in the middle, set boundaries, and help them achieve their goals while making your competence known. Amy G sits down with a woman who recently left retail…

The pandemic has taken a significant toll on the well-being and energy of so many. Positively energizing leaders are more crucial than ever. Positive relational energy —the energy exchanged between people that helps uplift, enthuse, and renew them — however, is not the superficial demonstration of false positivity, like trying to think happy thoughts or…