During the pandemic, Cirque du Soleil experienced a worst-case scenario. “That was the toughest period in my life,” says executive vice chairman, Daniel Lamarre. “[I]n my case, within 48 hours, I came from 44 shows to zero shows, went from a billion dollars of revenues to zero revenue. And my purpose in life, I took…
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The truth is, everything you do that’s visible to other people in some way — be it in real life or online — will factor into your personal brand. It’s important, therefore, to ensure you’re taking steps to convey the right messages. The authors apply the principles of project management to personal branding and outline…
Competitive poaching refers to the practice of bidding on ads for a competitor’s search terms, in order to poach customers searching for that brand. It’s a common tactic in the world of digital ads — but is it effective? The author shares results from the first-ever empirical study of this practice, which found that poaching…
Employees want full autonomy to choose where and when they work. Data from the new Jabra Hybrid Ways of Working 2022 Global Report finds that this increased autonomy contributes positively to an employee’s work experience, boosting factors such as motivation, productivity, trust, and mental well-being. However, one major concern that leaders have expressed is the…
April 21, 2022 A lot of us are feeling unhappy and disengaged at work – and that started long before the pandemic. A big part of the problem, says Marcus Buckingham, is that we don’t take the initiative to do more of the tasks that we truly love. After identifying what most energizes and excites…
An aging leader may not be as strong or fast they used to be but is capable and functional in most areas. An impaired leader makes bad decisions and mistakes, misses opportunities, doesn’t follow through on commitments, and otherwise displays behaviors and attitudes that are inappropriate for their position of power, negatively impacting the people…
When many investors bid on a target start-up of uncertain value, a common result is that the winner pays more than the target is worth. Winning can thus become more of a curse than a blessing. In this article, the authors explain the dynamics of the ‘winner’s curse” and suggest that investors should consider adopting…
Leaving an organization doesn’t have to be seen as the end of the relationship with a former employee. It’s often a natural evolution of an employee’s career in the context of a larger economy of talent, which could potentially lead them back to your company at some point. The author presents several strategies — inspired…
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Video Quick Take: HubSpot’s Poorvi Shrivastav on Turning Customer Relationship Management into Magic
In March and April 2020, when the pandemic headwinds were strong, many predicted that companies would crumble, but we have seen many of these companies pivot, survive, thrive and accelerate growth with the help of a modern CRM. In this latest HBR Video Quick Take, we hear from Poorvi Shrivastav, VP & GM of Service…
Common wisdom suggests that when it comes to launching a startup, you need co-founders. But a new study finds that solo founders can in fact be successful — if they have the support of co-creators. Co-creators are individuals or organizations that play a critical role in helping a founder build their business, but without receiving…